Frequently Asked Questions

Please read our FAQ before sending us a message.

What are your opening hours?

Monday – Friday 8.30am – 5pm
Saturday – 8.30am – 4.30pm
Sunday: Closed 

Can I have same-day delivery?

 Sorry, we can’t deliver on the same day. Call us or order online by 3pm and your delivery will arrive between 2-5pm the next working day or you can pick a day that suits you later in the week.

When can I expect my delivery?

We usually aim to deliver between 2-5pm.

What shall I do if I am not happy with my order?

Please call the shop on 01524 410589 and we will try to help. 

What happens if something I ordered and paid for is not available?

We will contact you to offer an alternative product or we will refund your purchase.

Send us an email